Frequently Asked Questions

Frequently Asked Questions

The right storage unit depends on what you’re storing. A 5×5 unit is ideal for boxes, seasonal decorations, or a small closet. A 5×10 works well for the contents of a studio apartment. A 10×10 typically holds a one-bedroom apartment, while a 10×15 or 10×20 is suitable for larger homes or business inventory. Larger 12×25 and 12×30 units will fit an entire household. If you’re unsure, our team can help you choose the right size so you don’t pay for more space than you need or try our Storage Calculator on this site.

Storage unit prices vary depending on the unit size, location and current availability. We offer competitive month-to-month pricing with no long-term contracts. Contact us or check our online pricing for current rates.

We do not offer climate controlled storage units. However, with our newer construction the unit roofs are insulated to help protect against extreme weather conditions.

You can store furniture, household goods, business inventory, office equipment, seasonal decorations, clothing, appliances, sporting equipment, and many other personal belongings. You may also store vehicles with property documentation. We recommend packing items carefully and labeling boxes for easy access.

For safety reasons, you may not store hazardous chemicals, gasoline, propane tanks, explosives, illegal items, perishable food, live animals, firearms, or stolen property. If you’re unsure whether an item is allowed, contact us before moving it into your unit.

Our facility features security measures such as gated access, surveillance cameras, well-lit grounds, secure fencing, and individual unit locks.

Our access hours are designed to provide convenient entry while maintaining security. Check our facility hours online or contact us for current gate access and office hours.

Most storage facilities require tenants to maintain insurance for stored belongings. Your homeowner’s or renter’s insurance may provide coverage, or you may purchase storage protection during the rental process at a reasonable rate.

You can rent a storage unit online, over the phone, or by visiting our office. The process is simple and usually takes only a few minutes. Once your paperwork is complete, you can move in right away if your unit is available.

No. We offer flexible month-to-month rentals, allowing you to keep your storage unit for as long or as short a time as you need.

Yes. You can reserve a storage unit online to ensure availability before your move. Reservations are quick and help simplify your moving process and are at no cost.

Drive-up storage units allow you to park directly in front of your unit, making loading and unloading heavy furniture, appliances, and boxes much easier.

We recommend using a high-quality disc lock or cylinder lock for maximum security. These locks are more resistant to cutting and tampering than standard padlocks and if purchasing tenant protection from us will waive any deductible. We offer quality locks at reasonable prices.

Yes. Many businesses use self storage for inventory, tools, equipment, records, seasonal displays, and excess office furniture. Business storage offers a flexible and affordable alternative to larger commercial spaces.

Place heavier boxes on the bottom, leave an aisle for access, use sturdy boxes or totes, protect furniture with covers, and label everything clearly. Store frequently used items near the front of the unit.

We offer quality locks, mattress totes, and oil spill mats. Let us know you’d like to purchase one and we can leave it in your unit.

Consider location, security, cleanliness, customer reviews, flexible rental terms, convenient access hours, and responsive customer service. Choosing a well-maintained facility helps protect your belongings and provides peace of mind.

A professionally managed self-storage facility with controlled access, surveillance, good lighting, and regular maintenance provides a secure place to store personal and business belongings. Using a quality lock and maintaining insurance also helps protect your items.

You can typically rent a storage unit for as little as one month or keep it for years. Our month-to-month rental agreements provide flexibility without requiring long-term commitments.

We provide clean, secure, professionally managed storage with flexible month-to-month rentals, competitive pricing, convenient access, and friendly customer service. Whether you’re moving, downsizing, renovating, or storing business inventory, we’re committed to making storage simple and stress-free.

Yes, you can store your boat or RV. However, it must be registered and insured under your name. Unlike other facilities, Toyon also provides $2000 of tenant protection for your vehicle, which is included in the price.

You can pay your bill in several ways: use the drop box at the front of the office, pay through our gate access app on your phone, or use the payment link in your invoice. Invoices are sent out 5 days before the start of each new month.

Our facility is equipped with video surveillance cameras and dusk-to-dawn lighting. It is also fully gated with secure code entry and exit.

Call the main number provided and leave a message. Owners are local and will respond.

A cylinder lock is required on all storage units to ensure your protection and validate your insurance. We offer high-quality Chateau brand cylinder locks at a reasonable price, known for their reliability and top-tier performance, or you can provide your own cylinder lock.

Our office hours are Monday to Saturday, from 10:00 AM to 1:00 PM. During these hours, you can visit us for in-person assistance. Our phone support is available every day from 8:00 AM to 6:00 PM. Gate hours are from 6:00 AM to 10:00 PM, Sunday to Saturday, allowing you to access your stored items. Additionally, 24-hour access is available for a small fee.